Master Brew | Survey | Vending and Office Coffee Service

Survey

Is your coffee, vending or water service frustrating to deal with or unresponsive to your requests? Do you find that your vending machines are regularly out of stock? Are the machines often rejecting your money?

If the answer is yes, it could be that you are dealing with a vending company that is under capitalized and does not have the resources to provide you with top of the line refreshment services.

Master Brew has provided a quick survey to help you evaluate your current refreshment service. Please take a moment to fill out the following survey and one of our sales representatives will contact you with a no obligation evaluation of your current refreshment services. We will offer recommendations and advise on correcting your situation.

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Company Name:
Phone Number:
Email Address:

Security / Liability

Has the current service provided you with proof of insurance?

Does your current route person wear a uniform from the company they represent?

Does your current service perform in-depth background checks on all employees?

Vending / Machines

Does your current services have glass front beverage machines?

Is your snack machine often out of stock of your favorite items?

Do the money acceptors reject your money on a regular basis?

Do the vending machines look dirty or is the glass hard to see through?

Do your current machines accept $5, $10, or $20 bills?

Technology

Does your current service utilize wireless devices or hand hand help devices to track sales?

Can your make a purchase with a credit card?

Service Level

Is the current vending supplier quick to respond to your requests?

When your money is lost in the machines are refunds processed promptly?

Products

Does the current supplier rotate in new products?

Do you find a lot of products in your machine that are out dated?

Are the products in your machine brand name products?

Coffee/Tea	Snacks	Drinks	Fruit	Janitorial
Starbucks	Chips	Assorted Soda	Assorted Fruit	Towels
Pete’s	Cookies	Bottled Water	Sweeteners	Dispensers
Keurig K-cups	Candy Bars	Juices	Dairy Products	Facial Tissue
Master Brew’s Private Label	Gum & Mints	Sports Drinks	Paper Products	Bathroom Tissue
Folgers	Healthy Bars	Energy Drinks	Cleaning Products	Cups & Lids